PRIVACY POLICY – SPHINXADS LLC

Effective Date: July 21, 2026

This Privacy Policy sets out how  (“we”, “our”, or “us”) collects, uses, stores, and shares personal data of individuals residing in the European Union, in accordance with Regulation (EU) 2016/679 (General Data Protection Regulation – GDPR).

  1. Controller
    SPHINXADS LLC – Shams Business Center, Sharjah Media City free Zone, Al Messaned, Sharjah, UAE, is the data controller. You may contact us at: policy@arganosa.com
  2. Personal Data We Collect
    Identification details, account credentials, billing and shipping information, mobile phone numbers, SMS consent and communication records, website usage data, cookies, payment information processed through Stripe, and communication preferences.
  3. Legal Basis for Processing
    We process data based on contract necessity, consent, legal obligations, and legitimate interests.
  4. Purpose of Processing
    To fulfill orders, send communications, improve services, and conduct marketing.
  5. SMS and Mobile Messaging Privacy
    Mobile Information We CollectWhen you provide your mobile phone number, we may collect and process:
    • Your mobile phone number;
    • Your SMS communication preferences;
    • The type of consent you provided;
    • The date, time, and method of consent;
    • Records of messages sent, delivered, or responded to; and
    • Opt-out and help requests.
    Transactional SMS MessagesWhen you separately consent to transactional SMS messages, SPHINXADS LLC may send messages necessary to provide or secure our services, including:
    • One-time passwords and verification codes;
    • Account authentication and security alerts;
    • Order confirmations and status updates;
    • Delivery notifications;
    • Payment-related notifications;
    • Customer-service communications; and
    • Other important service-related information.
    By requesting that a verification code or other transactional notification be delivered by SMS, you consent to receiving the requested message at the mobile number you provided.Consent to transactional SMS messages does not constitute consent to receive marketing or promotional SMS messages.Marketing SMS MessagesWhen you separately and expressly consent to marketing SMS messages, SPHINXADS LLC may send you promotional communications, including:
    • Product announcements;
    • Special offers and discounts;
    • Abandoned-cart reminders;
    • Restock notifications;
    • Beauty tips, news, and events; and
    • Other promotional content.
    Marketing SMS consent is optional and is not a condition of purchasing products or using our services.Separate ConsentConsent for transactional SMS messages and consent for marketing SMS messages are collected separately. You may agree to one category without agreeing to the other.SMS consent checkboxes are not pre-selected. You must actively select the applicable checkbox to provide consent.Message Frequency and ChargesThe frequency of transactional messages depends on your account activity, orders, security requests, and service interactions. The frequency of marketing messages varies according to the communication preferences you select.SPHINXADS LLC does not charge you for sending SMS messages. However, message and data rates may apply according to your mobile carrier and mobile plan.Mobile carriers are not responsible for delayed or undelivered messages.Opting Out and Requesting HelpYou may withdraw your SMS consent at any time by replying STOP to a message.After submitting a STOP request, you may receive one final confirmation message. You will no longer receive messages covered by that opt-out request unless you provide consent again.For assistance, reply HELP to a message or contact us at privacy@arganosa.com.Where available, you may also update your SMS preferences through your account or communication-preferences page.Opting out of marketing SMS messages does not automatically prevent you from requesting an individual verification code or another necessary transactional message.Sharing of Mobile InformationWe may share your mobile phone number and related SMS information with telecommunications providers, mobile network operators, messaging platforms, and other service providers only as necessary to send, deliver, manage, secure, and monitor our SMS communications.We do not sell, rent, or share mobile phone numbers or SMS consent information with third parties for their own marketing purposes. SMS consent information will not be shared with third parties or affiliates for purposes unrelated to providing the SMS program.Retention of SMS RecordsWe retain SMS consent, withdrawal, and communication records for as long as reasonably necessary to operate our messaging services, demonstrate compliance, resolve disputes, prevent fraud, and satisfy applicable legal and regulatory obligations.Security and PrivacySMS messages may not be encrypted and may be visible to anyone who has access to your mobile device. You are responsible for keeping your device and messages secure.We will never request passwords, full payment-card details, or other highly sensitive account credentials through an unsolicited SMS message.Eligibility and Mobile Number ResponsibilityBy providing a mobile phone number, you confirm that you are the subscriber or authorized user of that number and are authorized to provide the applicable consent.You must notify us or update your information if your mobile number changes or is transferred to another person.
  6. Data Sharing
    We may share personal data with Stripe, Google, Meta, TikTok, Hotjar, shipping providers, telecommunications providers, mobile network operators, and SMS messaging providers. These providers may process personal data only as necessary to provide payment processing, analytics, marketing, order fulfilment, website functionality, and messaging services on our behalf, subject to applicable contractual and data-protection safeguards.We do not sell or share mobile phone numbers or SMS consent records with third parties for their own marketing purposes.
  7. International Transfers
    Transfers outside the EEA are protected by Standard Contractual Clauses or other appropriate safeguards.
  8. Retention
    Order data is retained for 6 years; marketing data until consent is withdrawn; cookie/session data up to 13 months or per browser session.
  9. Your Rights
    You have rights to access, rectify, erase, restrict, object to processing, and data portability. You may also lodge complaints with your national data protection authority (e.g., CNIL, AEPD, BfDI, Garante).
  10. Updates
    This policy may be updated. New versions will be posted online.
  11. Contact
    privacy@arganosa.com

Cookie Policy – SPHINXADS LLC

Effective Date: August 07, 2025

This Cookie Policy explains how SPHINXADS LLC uses cookies and similar technologies on its website.

  1. What Are Cookies?

Cookies are small text files stored on your device to enhance site functionality and track behavior.

  1. Types of Cookies

Essential, Performance, Marketing, and Functional cookies.

  1. Consent

Users can consent via cookie banner; preferences can be changed anytime using CookieBot or browser settings.

  1. Third-Party Cookies

Set by Google Analytics, Meta Pixel, TikTok Pixel, Hotjar, etc.

  1. Your Cookie Options

Manage cookies via browser settings:

  • Chrome: Manage cookies
  • Firefox: Manage cookies
  • Safari: Manage cookies
  • Edge: Manage cookies
  1. Duration

Cookies expire after the session or up to 13 months.

  1. Updates

This policy may be updated. Updates will be posted online.

  1. Contact

privacy@arganosa.com